This Privacy Policy describes how elegant-cjq.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact Information

If you have any questions, want more information about our privacy practices, or wish to make a complaint, please contact us:

  • Email: Giovanchenzhe@outlook.com
  • Mailing Address: No. 7, Hongqiao Road, Dahao Street, Haojiang District, Shantou City, Guangdong Province, China

Collecting Personal Information

When you visit the Site, we collect certain information about your device and your interactions with the Site. This includes information necessary to process your purchases, as well as any additional information we might collect if you contact us for customer support. We refer to any information about an identifiable individual as “Personal Information.”

Device Information

  • Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
  • Source of Collection: Collected automatically through cookies, log files, web beacons, tags, or pixels.
  • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of Collection: To provide products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. To communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of Collection: Collected from you.
  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of Collection: To provide customer support.
  • Source of Collection: Collected from you.
  • Disclosure for Business Purpose: Generally used for support purposes.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion of that information.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • Legal Compliance: We may share information to comply with applicable laws, regulations, or lawful requests.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed about new products, services, and offers.

Legal Basis

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Selling Personal Information

As defined by the California Consumer Privacy Act of 2018 (CCPA), our Site sells Personal Information.

Your Rights

  • GDPR (Residents of EEA): You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact information above.
  • CCPA (California Residents): You have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights or designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

We use a variety of cookies to optimize your experience on our Site, including functional, performance, advertising, and social media cookies. You can manage cookies through your browser settings.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you wish to make a complaint, please contact us using the email or mailing address provided above. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.

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